Why website maintenance should drive your agency’s choice of website builder

November 26, 2024
0 minute read

When choosing a website builder—especially as a digital agency building multiple sites—maintenance is often overlooked, but it shouldn’t be. Quite the opposite, actually. High maintenance is one of the biggest warning signs to look out for when selecting a website builder for your agency and low maintenance is just as essential as ease of use, innovation, standout features, build time, and other factors —if not more. Neglecting maintenance can have significant repercussions, impacting your agency’s operational costs and, ultimately, client satisfaction.


But what exactly does “website maintenance” mean?


I’ll go into that in the next section, but for now, consider the time and resources spent troubleshooting security breaches, updating plugins, or making content changes across client sites. Each of these tasks requires careful attention and quickly adds up in terms of time and labor. If maintenance takes up too much of your team’s bandwidth, it detracts from the creative work that fuels your agency’s value and can ultimately affect your bottom line.


If you offer website maintenance services, high maintenance requirements can also mean low profit margins. And neglecting these essentials can lead to dissatisfied clients. If they experience slow-loading pages, outdated information, or security issues, they may question your agency’s professionalism and commitment to quality. It’s a delicate balance: while creating stunning websites is a priority, the ongoing upkeep is what truly keeps them functional and relevant over time.

The essentials of website maintenance


So, what exactly goes into effective website maintenance? 


There are several key areas that require regular attention to keep sites running smoothly:


  • Security: Protecting your clients' sites from hacks and breaches is paramount. When it comes to security, not all website builders are created equal. Platforms like WordPress require ongoing maintenance to keep client sites secure, including frequent updates to the core software, themes, and plugins. Each plugin introduces a potential weak point, and if it’s not updated promptly, vulnerabilities can put client sites at risk. Managing these updates can be both time-consuming and costly, particularly for agencies handling multiple client sites.


Related: Hidden security risks of WordPress and what you should do about it


  • Plugin updates: Regardless of security, keeping plugins up to date can be a hassle. An outdated plugin can lead to functionality issues and broken sites, in addition to security vulnerabilities. Without timely updates, plugins can also become incompatible with the latest version of the CMS, causing further complications.


  • Content updates: Websites require consistent content management. Whether it’s changing business hours, updating contact information, or adding new services, ensuring accurate and timely updates across all pages can become unmanageable without a streamlined method. 


  • Performance monitoring: Performance monitoring is another critical aspect of website maintenance, and it’s where some platforms truly stand out. 


  • Backups: If your chosen website builder doesn’t offer automatic backups, you’ll need to set up regular ones to safeguard your clients' data. In the event of a cyberattack or technical failure, a reliable backup can be the difference between a quick recovery and a significant loss. 


  • Various maintenance tasks: For clients, especially those new to managing websites, the idea of keeping track of separate services for domains, hosting, and SSL can be overwhelming. 


The case for a low-maintenance website builder


Choosing the right website builder can make all the difference in how easily you can manage your clients' sites. Duda is designed specifically for agencies, offering a host of features that reduce the maintenance burden and let you focus on what really matters: building great websites and nurturing client relationships.


Here’s how Duda stands out as a low-maintenance option:


  • Top-notch security: Security is built into the platform, ensuring that your clients' sites are well-protected without you needing to constantly check for vulnerabilities or update plugins.
  • Speaking of plugins: Duda eliminates the headache of managing plugins. Since everything is integrated, you don’t have to constantly update or monitor them, which significantly reduces the risk of vulnerabilities.
  • Top performance including 99.9% uptime: With Duda’s AWS hosting, you can rest easy knowing that your clients’ sites are highly reliable and that you won’t be woken up by alerts about downtime. This level of reliability is essential for agencies, as downtime can directly impact client satisfaction and their trust in your services. 
  • Beyond uptime, Duda is also an industry leader in performance, particularly in Google's Core Web Vitals—metrics that directly influence search engine rankings and user experience. Duda’s platform is built to excel in key areas like site speed, responsiveness, and visual stability, so your clients’ sites load quickly and operate smoothly across devices. 
  • Automatic backups: Fortunately, Duda includes automatic backups, so you can keep client data secure without extra effort.
  • Connected data: With Duda’s connected data, updating essential information—like business hours or social media links—across all pages becomes a breeze. You won’t have to manually update each page, saving you and your team valuable time.
  • Maintenance essentials: Duda takes care of all essentials in one place:
  • Domain: Every site on Duda comes with the option for a free domain for the first year, making it easy to get clients started without them needing to juggle multiple providers.
  • Hosting: Duda offers secure, high-performance hosting, meaning clients won’t need a separate hosting plan (or the extra hassle that comes with it).
  • SSL Certificate: Every site built on Duda has an SSL certificate included, which means clients don’t need to worry about data security, encryption, or extra costs.


Why a low-maintenance builder makes sense for agencies


You should be asking: “Why not?!”


For agencies building multiple websites, the time and resources spent on maintenance can feel like a full-time job. Imagine managing various plugins, applying updates, and constantly checking for security vulnerabilities—all while trying to grow your business. It’s a tough balancing act.


Stop putting out fires caused by maintenance issues 


It’s time to empower your agency to thrive, not just survive, by making maintenance a strategic part of your website building approach. 


By opting for a low-maintenance builder like Duda, your agency can streamline its operations. You can focus on high-value tasks like client acquisition, improving client engagement and driving more traffic, rather than putting out fires caused by maintenance issues.


Headshot of Renana Dar

Senior Content Writer, Duda.


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By Shawn Davis April 1, 2026
Core Web Vitals aren't new, Google introduced them in 2020 and made them a ranking factor in 2021. But the questions keep coming, because the metrics keep changing and the stakes keep rising. Reddit's SEO communities were still debating their impact as recently as January 2026, and for good reason: most agencies still don't have a clear, repeatable way to measure, diagnose, and fix them for clients. This guide cuts through the noise. Here's what Core Web Vitals actually measure, what good scores look like today, and how to improve them—without needing a dedicated performance engineer on every project. What Core Web Vitals measure Google evaluates three user experience signals to determine whether a page feels fast, stable, and responsive: Largest Contentful Paint (LCP) measures how long it takes for the biggest visible element on a page — usually a hero image or headline — to load. Google considers anything under 2.5 seconds good. Above 4 seconds is poor. 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Load chat widgets, analytics, and ad tags asynchronously and after the page's critical path has resolved. For most clients, moving non-essential scripts to load after the DOMContentLoaded event is a meaningful INP improvement with no visible impact on the user experience. For websites with heavy JavaScript — particularly those built on frameworks with large client-side bundles — consider breaking up long tasks into smaller chunks using the browser's Scheduler API or simply splitting components so the main thread isn't locked for more than 50 milliseconds at a stretch. What platforms handle automatically One of the practical advantages of building on a platform optimized for performance is that many of these fixes are applied by default. Duda, for example, automatically serves WebP images, lazy loads below-the-fold content, minifies CSS, and uses efficient cache policies for static assets. As of May 2025, 82% of sites built on Duda pass all three Core Web Vitals metrics — the highest recorded pass rate among major website platforms. That baseline matters when you're managing dozens or hundreds of client sites. It means you're starting each project close to or at a passing score, rather than diagnosing and patching a broken foundation. How much do Core Web Vitals actually affect rankings? Honestly, they're a tiebreaker — not a primary signal. Google has been clear that content quality and relevance still dominate ranking decisions. A well-optimized site with thin, irrelevant content won't outrank a content-rich competitor just because its CLS is 0.05. What Core Web Vitals do affect is the user experience that supports those rankings. Pages with poor LCP scores have measurably higher bounce rates. Sites with high CLS lose users mid-session. Those behavioral signals — time on page, return visits, conversions — are things search engines can observe and incorporate. The practical argument for fixing Core Web Vitals isn't just "because Google said so." It's that faster, more stable pages convert better. Every second of LCP improvement can reduce bounce rates by 15–20% depending on the industry and device mix. For client sites that monetize through leads or eCommerce, that's a revenue argument, not just an SEO argument. A repeatable process for agencies Audit every new site before launch. Run PageSpeed Insights and record LCP, INP, and CLS scores for both mobile and desktop. Flag anything in the "needs improvement" or "poor" range before the client sees the live site. Check Search Console monthly for existing clients. The Core Web Vitals report surfaces issues as they appear in field data. Catching a regression early — before it compounds — is significantly easier than explaining a traffic drop after the fact. Document what you've improved. Clients rarely see Core Web Vitals scores on their own. 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