“Isn’t the eComm market too crowded?”

We’ve been hearing that for nearly a decade.

Yet we have found a strong market segment, developed a new product, and are confident in a new vision for building eCommerce.

Snipcart, the company we acquired last year, served developers and hypertechnical agencies. Professionals who loved to code and customize the heck out of online stores. They were often surgical teams laser-focused on a few client sites.

The product powered fewer sites but more custom ones.

With Duda, we serve ambitious digital agencies & freelancers. They, in turn, serve dozens, hundreds, and sometimes thousands of customers. Most handle all aspects of the digital presence, from web design to marketing. All of them sell websites.

Guess what they need to sell even more of in this post-Covid world? eCommerce websites.

Thing is, none of the eComm solutions on the market cater to agencies.

Just to give you an idea, there is an estimated number of 27,000 web design services businesses in the US in 2022. According to our internal research, extrapolating it globally inflates that number to over 45,000. For SEO & Internet marketing consultants in the US, that number booms to 176,064. Globally, it increases roughly to 360,000.

You may think, “Duh, most site builders empower business owners to build stores themselves. No need for agencies!” We’ve heard similar remarks about AI replacing developers or design tools replacing designers.

I used to think that. After talking with dozens of business and agency owners and skimming through market data, I don’t.

Agency productivity

You know what business owners like? Building their businesses. Savvy entrepreneurs hire people who excel at what they do. People who possess skills they do not. Enter web professionals.

Many, many entrepreneurs want to work with web professionals — not to go DIY with a self-serve platform. They would rather focus on perfecting their products & services, growing their teams, and supporting their clients.

You know what web professionals like? Scaling their businesses. Getting more clients, bigger clients. Shaving costs. Selling more services. For them, a modern eComm platform should enable agency productivity. 

What does this mean? It’s helping them:

• 
  Sell their services (white-labeled if needed)
• Build web experiences as a team
• Collaborate with clients
• Upsell and bill clients

All eComm solutions offer some of these. None offers all of these.

This is what we’re building.

For non-transactional sites, Duda’s platform has proven to decrease build times by over 70% for agencies. We’re going down the same route for eComm.

Agencies will build more online stores and spend less time & money doing so. All that without sacrificing customizability.

How?

Design flexibility

Solutions with high design flexibility typically come with heavy costs in time or dev/design fees.

We crafted our eCommerce pages editor to keep the benefit and cut the costs. It’s design flexibility without code or expensive designers:

• 
  UI essentials
• Efficient workflows
• Customization power
• Image management

Many industry leaders offer a fair level of customizability via theme selection, theme editor, sections, or blocks.

However, to really customize these sites, you’d need to use an additional, paid service like Shogun Page Builder or PageFly. Or write lots of custom (expensive) code.

There’s a schism here. A breakdown between a store management platform and an eCommerce design solution. With Duda native eComm, we’re bridging that gap. Store management is built-in—with feature scope growing over time. Store design is baked in, building upon the existing drag & drop editor and widget builder. You have a granular page “elements” control instead of “sections” to re-order.

In a seamless sea of similar templates, agencies should be able to make online stores stand out. To differentiate brands, build loyalty, and drive repeat sales.

Performance

What now?