My Expert Strategies for Dispelling Closed-Source Web Building Concerns

July 12, 2023
0 minute read

In this content series, Scale and Thrive: Growth Insights for Agencies, by Agencies, we share proven tips and insights from agencies who scaled their operation and delivered proven growth. This blog post was written by Orel Y. Shalom, a successful agency owner with over a decade of experience in the field. Over the years, Orel has led more than 70 employees, producing over 10,000 websites for clients in a wide range of verticals.

Your agency will likely face clients who hesitate working with a closed-code website building platform for several reasons. I’ll outline the concerns I’ve encountered over the years and I’ll shed light on how to exactly handle them.

Site Migration


Many clients fear that closed code systems will prevent them from migrating their website to another provider. They believe open source systems offer a wider range of features and are easier to migrate. 



An image of a quote:

The strategy here is to explain that most clients do not need a complex open source system with high maintenance requirements for a few extra features. Reiterate that closed code systems provide an excellent solution for creating a branding website without the need to deal with code.

Also, it’s crucial that clients realize that choosing to build a website with an open-source platform can lead to significantly higher costs, both in terms of website development and ongoing maintenance. 


Even if, down the line, the client considers switching a website provider –for any reason – it will still be more profitable to build a new website using a closed-source website builder and to simply transfer content rather than incurring substantial expenses when opting to build with an open-source platform, particularly considering that the website contents can be effortlessly replicated and transferred between closed-source platforms. So, from every perspective, choosing a closed-source platform for website creation emerges as a beneficial decision.

Security & Maintenance

I want us to look at WordPress, for example. It is open-source code but requires complex maintenance and is vulnerable to hacking. Let’s talk about WP hacking issues quickly. 


It’s no secret that open-source platforms, like WordPress, have faced concerns regarding code visibility, potentially making it easier for hackers to exploit vulnerabilities. Quick internet searches reveal guides that demonstrate how
even inexperienced individuals can attempt to hack WordPress sites, particularly if they haven't been updated to the latest version. This brings my attention to a significant challenge faced by WordPress sites—ensuring regular updates.

Unfortunately, automatic maintenance is not typically performed, leading to outdated versions that are more susceptible to security breaches.


If you have clients updating a site without a thorough understanding of the platform, it can sometimes result in functionality issues, as conflicts may arise among various plugins that are not maintained for the latest version. Additionally, the use of open-source plugins, often developed by different individuals or teams, introduces security vulnerabilities that can be exploited or cause malfunctions within the website.


Let your clients know that agencies may spend a lot of time restoring hacked sites, and their clients may lose vital customer information and search engine rankings.
The benefits of an open source platform may not outweigh the damage caused by a security breach. 


On the other hand, closed-source platforms are maintained as a unified system where all components work harmoniously together, meaning low risk of conflicting plugins or outdated elements. As such, their maintenance costs are low. These web platforms also provide a simpler solution with better security features. Look at Duda, for instance. What I like about Duda is that its code scripts are locked from hackers, which makes it less vulnerable to cyber attacks. 


Design and Content

Open-source systems like WordPress often have templates with rigid structures. Content can only be added within the predefined page structure set by the template. In contrast, closed-source platforms offer the ability to easily incorporate elements and make changes, requiring no coding skills.


So, make sure your clients understand the trade-off: Achieving certain design flexibility in open-source web builders requires installing numerous plugins, which most likely will complicate maintenance efforts and negatively impact loading speed and SEO performance. 


Generally speaking, content and design flexibility that comes with closed-source web building platforms saves the client time and makes them more independent. Closed-source systems like Duda, for instance, prioritize end-user friendliness, empowering clients to manage their websites without being entirely dependent on an agency. For one, Duda has
built-in client management tools where you can provide access and permissions to multiple clients in bulk. 


When talking to a client, I like telling them they don't need a bus to get home; a private car is enough
. In this case, think of open-source web builders as buses. They may present a multitude of additional features, but most business owners find that they don't require such complexities to build or maintain a website. Instead, they prioritize simplicity, cost-effective maintenance, user-friendly website management systems, and the reliability and stability necessary to ensure their websites remain secure and operational, free from hacks, crashes, or unexpected downtime.

Code Fixes

I recommend conveying to hesitant clients that a functioning website is crucial for peace of mind of an agency owner. Extensive changes to an open-source platform, such as WP, can result in trying to find a WP developer who will agree to fix any existing code issues, which, oftentimes, requires for the site to be rebuilt multiple times and, therefore, negates the benefits of open-source. 


Don’t get me wrong, there are plenty of WP developers out there. It’s just that when it comes to fixing code that was developed by another developer, many WordPress developers prefer to build a new site from scratch because working with existing code has, most often than not, its own unique challenges and complexities - you know where I’m going with this. 


Closed-source platforms offer joint maintenance, automatic updates, and fast response to requests. Their user-friendly interfaces allow for easy content editing with minimal outside assistance. Additionally, these systems ensure maximum stability through real-time backups on international servers. Achieving the same level of stability in open source can cost an agency owner thousands of dollars per month.

SEO Optimization Capabilities

Closed code platforms come with built-in optimization for Google, allowing for high search engine rankings.For instance, I know that agencies utilizing Duda's website building platform can create SEO-ready sites with high performance scores on Core Web Vitals. On the other hand, open source requires significant resources to achieve comparable performance.

Final Thoughts


Conquering client concerns surrounding closed-source web building platforms is within reach with the right strategies in place. Outline the full range of possibilities, dive into the cost-benefit ratio, and show your clients how they can exponentially grow their business by making the most out of the closed-source web platform potential.


But what if your client thinks they just need a Facebook page or a business directory? Meet me in my next blog post where I’ll explain how to go about such specific sales objections in website building every agency should know how to handle with finesse.


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A homepage with an autoplay video, a full-width image slider, and a chat widget loading simultaneously will fail LCP every time. The browser has to resolve all of those resources before it can paint the largest element. Unstable image dimensions . When an image loads without defined width and height attributes, the browser doesn't reserve space for it. It renders the surrounding text, then jumps it down when the image appears. That jump is CLS. Third-party scripts blocking the main thread . Analytics pixels, ad tags, and live chat tools run on the browser's main thread. When they stack up, every click and tap has to wait in line — driving INP scores up. A single slow third-party script can push an otherwise clean site into "needs improvement" territory. Too many web fonts . Each font family and weight is a separate network request. A page loading four font files before rendering any text will fail LCP, especially on mobile connections. Unoptimized images . JPEGs and PNGs served at full resolution, without compression or modern formats like WebP or AVIF, add unnecessary weight to every page load. How to measure them accurately There are two types of Core Web Vitals data you should be looking at for every client: Lab data comes from tools like Google PageSpeed Insights, Lighthouse, and WebPageTest. It simulates page loads in controlled conditions. Lab data is useful for diagnosing specific issues and testing fixes before you deploy them. Field data (also called Real User Monitoring, or RUM) comes from actual users visiting the site. Google collects this through the Chrome User Experience Report (CrUX) and surfaces it in Search Console and PageSpeed Insights. Field data is what Google actually uses as a ranking signal — and it often looks worse than lab data because it reflects real-world device and connection variability. If your client's site has enough traffic, you'll see field data in Search Console under Core Web Vitals. 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Core Web Vitals aren't new, Google introduced them in 2020 and made them a ranking factor in 2021. But the questions keep coming, because the metrics keep changing and the stakes keep rising. Reddit's SEO communities were still debating their impact as recently as January 2026, and for good reason: most agencies still don't have a clear, repeatable way to measure, diagnose, and fix them for clients. This guide cuts through the noise. Here's what Core Web Vitals actually measure, what good scores look like today, and how to improve them—without needing a dedicated performance engineer on every project. What Core Web Vitals measure Google evaluates three user experience signals to determine whether a page feels fast, stable, and responsive: Largest Contentful Paint (LCP) measures how long it takes for the biggest visible element on a page — usually a hero image or headline — to load. Google considers anything under 2.5 seconds good. Above 4 seconds is poor. Interaction to Next Paint (INP) replaced First Input Delay (FID) in March 2024. Where FID measures the delay before a user's first click is registered, INP tracks the full responsiveness of every interaction across the page session. A good INP score is under 200 milliseconds. Cumulative Layout Shift (CLS) measures visual stability — how much page elements unexpectedly move while content loads. A score below 0.1 is good. Higher scores signal that images, ads, or embeds are pushing content around after load, which frustrates users and tanks conversions. These three metrics are a subset of Google's broader Page Experience signals, which also include HTTPS, safe browsing, and mobile usability. Core Web Vitals are the ones you can most directly control and improve. Why your clients' scores may still be poor Core Web Vitals scores vary dramatically by platform, hosting, and how a site was built. Some of the most common culprits agencies encounter: Heavy above-the-fold content . A homepage with an autoplay video, a full-width image slider, and a chat widget loading simultaneously will fail LCP every time. The browser has to resolve all of those resources before it can paint the largest element. Unstable image dimensions . When an image loads without defined width and height attributes, the browser doesn't reserve space for it. It renders the surrounding text, then jumps it down when the image appears. That jump is CLS. Third-party scripts blocking the main thread . Analytics pixels, ad tags, and live chat tools run on the browser's main thread. When they stack up, every click and tap has to wait in line — driving INP scores up. A single slow third-party script can push an otherwise clean site into "needs improvement" territory. Too many web fonts . Each font family and weight is a separate network request. A page loading four font files before rendering any text will fail LCP, especially on mobile connections. Unoptimized images . 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Load chat widgets, analytics, and ad tags asynchronously and after the page's critical path has resolved. For most clients, moving non-essential scripts to load after the DOMContentLoaded event is a meaningful INP improvement with no visible impact on the user experience. For websites with heavy JavaScript — particularly those built on frameworks with large client-side bundles — consider breaking up long tasks into smaller chunks using the browser's Scheduler API or simply splitting components so the main thread isn't locked for more than 50 milliseconds at a stretch. What platforms handle automatically One of the practical advantages of building on a platform optimized for performance is that many of these fixes are applied by default. Duda, for example, automatically serves WebP images, lazy loads below-the-fold content, minifies CSS, and uses efficient cache policies for static assets. 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